Booking and Cancellation Policy

Securing your accommodation

In order to secure your room no deposit payment for 2020- 2021 is currently required.

Cancelling your Booking

Unless you have already collected the keys to the acco-mmodation, you may cancel your booking by writing or sending an e-mail to us at info@lulworthstuentcompany.co.uk, at any time during the 72 hours after we send you an e-mail confirming your booking is complete (the “72 Hours- Cooling Off Period”). If you do that, we will make no charge and will return your any deposit or any payment of advance rent to you.

 

Provided the 72-hour Cooling-Off-Period has expired, you will have to pay all amounts due under your Tenancy Agreement unless a replacement Tenant is found for your Room or you enter into a new Tenancy. If a replacement Tenant is found for your Room before your start date, we will release you from your Tenancy Agreement on the date seven days after the new Tenant’s Tenancy Agreement is signed. If a replacement Tenant is found for your Room after your start date, we will release you from your Tenancy Agreement from the start date of the replacement Tenant’s new Tenancy Agreement. If you have occupied the Room prior to this, you will be charged £45.00 to cover the costs for the departure/ arrival clean.

No Place No Pay – If you are a prospective first year undergraduate student and your offer of a place at your preferred University/Higher Education Institution is withdrawn by the University/Higher Education Institution as a result of you not achieving their required entry grades, you may be eligible to be released from this agreement. You will need to supply us with a copy of:

  • a written rejection letter from your chosen university/college or UCAS or screen shot of your UCAS status which confirms that the required results were not achieved; or
  • a copy of the proof of acceptance of your new university by UCAS adjustment.

 

These document(s) must be received by us within 5 calendar days from the date your results are published. Please email the documentation to info@lulworthstudentcompany.co.uk. On receipt of the required documentation it will be verified and, provided we are satisfied, we will release you from your Tenancy Agreement and refund any deposit or advance rent paid in full via a written cheque.