Securing your accommodation
In order to secure your room a payment of £270 will be converted into your security deposit once your tenancy starts.
Cancelling within a 7 day period (7 day ‘cooling off period’)
If you have not collected your keys to your chosen residence, you may request to cancel your booking in writing or email to the General Manager at your chosen location at any time during the 7 days after you have signed your Assured Shorthold Tenancy Agreement (AST). Once we have received this request in writing, we will confirm receipt of your cancellation and refund your booking fee and deposit of £270 back to you.
Did not get accepted at your Uni?
No worries, as long as you inform us straight away and you have all the evidence that you have not been accepted you receive the deposit (£270).
Cancellation of contract
You may request to cancel your booking in writing or by email to the General Manager at your chosen residence. You will be fully responsible for finding a suitable replacement student to take over your AST. Only when a suitable replacement has been found and confirmed by the General Manager will we release you from your AST, however, we will retain your Deposit of £270.00 if you have not yet collected your keys to the residence.
You may cancel your booking by sending an email to firstname.lastname@example.org.